Thinking About Booking? Here’s What to Expect From The Dentist In Ruabon // Let's Chat

John Barclay
Oct 10, 2025
3 min read

Updated: Oct 17, 2025

By Dr John Barclay | DRJB Smile Clinic, Ruabon, North Wales

3D Scan | Whitening | Composite Bonding | Veneers | Invisalign

🤔 Nervous? Curious? Not Quite Ready?

You’re not alone.

We’ve met hundreds of people who say the same thing:

“I’ve been meaning to book for months… but I wasn’t sure what would happen next.”

What to expect

So, whether you’ve been away from the dentist for 6 months or 16 years — here’s exactly what to expect at DRJB Smile Clinic. No lectures. No clipboard guilt. Just calm, clarity, and a cheeky LEGO figure judging us all from the windowsill.

📞 1. The Call (or Message, or DM)

Call us? You’ll speak to Andrea, Ruth, or Keris — our friendly front-desk legends. 01978 82340
Message on Instagram, Facebook or email? That’s Faz, Hannah, or Angie replying (they’re magic, you’ll see).

They’ll guide you through options, book you into the right place (a full check-up or a relaxed chat first), and answer your “is this normal?” questions — without a whiff of judgement.

🛋️ 2. Arriving At Our Practice In Ruabon

Our waiting room is the heart of the building — it’s lively, musical, and often echoing with printer chatter, playlists, or team work.

No clinical coldness here.

No tea or coffee either (trust us… no one wants to drool hot drinks pre-check-up).

Captain Apex watches from the windowsill, silently judging.

Let's chat talk about your treatment — Start with a chat. Even a over a cuppa. The TCO ladies love to talk and listen.

🧭 3. First Visit: The Free TCO Consult // Let's Chat

Thinking about a big-ish change? Nervous? Want to explore options before seeing a dentist?

You’ll meet with one of our Treatment Coordinators — usually Faz, Hannah, or Angie. It's relaxed. Friendly. More conversation than consultation.

Here’s what happens:

📷 3D scan + photos (quick, painless, and kinda cool)
🗣️ You talk, we listen — seriously
🧾 We go through ballpark options + prices
💳 Walkthrough of payment plans (if needed)
🕰️ You take time to think — no obligation, ever

You leave with:

A clear treatment estimate
A plan of action
And zero pressure to decide on the spot

Most people say:

“It felt like I’d just been to a friend’s house for a chat.”

That’s exactly the point.

🧑‍⚕️ 4. Then What?

If you’re ready, we’ll book you in with me (Dr JB) or Dr Griffin — depending on your needs.

Because you’ve already had time to think things through, the exam stage is calmer, clearer, and packed with the right questions.

We’re not here to lecture. We’re here to listen.

We’ve seen it all before.

We still put people back together — kindly, patiently, and with no drama.

❓ Quick Dentist Q&A

Is the first appointment free?

Yep — the initial TCO chat, scan, and photos are completely free.

Will I be pushed into treatment?

Nope. You’ll leave with info, not pressure.

What if I’m embarrassed about my teeth?

Don’t be. We've helped patients who haven't seen a dentist in 20+ years — you're not the first, and won't be the last.

What if I’m not ready yet?

Totally fine. Keep reading the blog, browse Instagram, or drop us a DM when you are. We’re not going anywhere.

✅ The Bottom Line

If you’ve been putting it off — this is your sign.

It won’t be anything like you feared.

And if all you do is come for a chat, that’s still a step forward.

🗓 Book in for your free consultation, scan and chat

📞 Call us: 01978 823490

📧 Email: wrexham2-tco@mydentist.co.uk

📍 Visit: Start Your Smile Journey

To speak to our brilliant TCO team — Faz, Angie, or Hannah — to book a scan and chat.

Let's chat what to expect book now